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Letter to Patients

Who has my medical records now that UKPsych has closed?

UKPsych has closed.

As of October 15, 2021, this practice is no longer providing patient care. Your medical records have been transferred to Morgan Records Management, the records custodian appointed by the practice. You can request copies of your records at any time.


A message from UKPsych

Medical records may only be released directly to former patients themselves, without exception. All other entities must contact the patient to have them obtain their own medical records directly

Dear Patients,

​As you may already know, Dr. Katrina Maria Crader passed away on June 4, 2021. It has been a great pleasure for Dr. Crader and the staff of UK Psych to have provided your mental health care needs over the years, and it is not easy for our family to give up this practice legacy on behalf of Dr. Crader.

We are all at a loss from the passing of Dr. Crader and understand that changing your physician may be stressful. On behalf of the late Dr. Crader and our family, we encourage you to seek continuity by accessing the information here to locate a replacement physician. I thank you for your loyalty and friendship over the years and best wishes for your future health.

Sincerely,

Rattana Crader

Special Administrator

Morgan Records Management

Requesting Your Records

Digital copies of your records from UKPsych can be requested by filling out the secure release form on this site — click the “Request My Records” button to get started. In accordance with applicable state law, a reasonable fee may be charged for the copying and delivery of records. You will receive an email confirmation once your request is received.

Request My Records

Already made a request? Follow its delivery status by clicking the link below and entering the ticket information that was mailed to you.

My Request Status

How it works

Requesting records takes four steps

1. Fill out the form

Tell us who you are and what records you need.

2. We verify identity

Required by HIPAA. We may ask for ID or additional confirmation.

3. Records prepared

Our team retrieves and packages your file, with status updates by email.

4. Secure delivery

Records are delivered by encrypted download or postal mail — your choice.

Learn More

We're here to educate all patients for continued care for your records

Questions

Frequently asked questions

Who is the medical records custodian for UKPsych?

Morgan Records Management is the appointed records custodian for UKPsych in Oklahoma. Its patient records have been transferred to us, and you can request copies at any time using the request form on this page.

Is there a fee for records?

In accordance with applicable state law, you may be charged a reasonable fee for the copying and transmittal of records. The exact amount depends on the size of your file and your state's regulations.

How quickly will I receive my records?

Most states allow by law up to 30 days to process records requests. Due to the high volume of requests we receive, it can take up to 30 days. We do our best to process all requests sooner, as we know how important they are.

Can someone else request my records on my behalf?

Yes, with proper authorization. Parents or guardians for minors, attorneys with a HIPAA-compliant release form, and others with notarized permission may submit requests on your behalf. The form will guide you through what is required.

What if I don't have internet access?

Call our medical records team at (833) 888-0061 and we will mail you a paper request form.

Need help?

Contact the medical records team, Monday through Friday, 8 AM – 5 PM Eastern.

Phone: (833) 888-0061
Email: medical@morganrecords.com